Services
Order, installation & after sales
Inquire more about our consultation services.
Installation supervising
Our doors, walls, and windows are pre-fabricated in our factory to the highest degree for prompt and easy installation on board.
Most of our customers save time and costs by using local installers. Our B15 door, for instance, is a complete package including the lock, handles, door closer, and standard escutcheons. It is easy to install just by following our installation instructions.
In case the customer needs assistance in mechanical installation, we recommend ordering our supervisor for a day or two.
Comissioning of automatic doors
Some customers wish to get help especially in the installation and commissioning of automatic doors. Even though we test all automatic doors at the factory before delivery, many customers order a commissioning service from us. We employ experienced commissioning engineers who are used to travel at short notice anywhere in the world.
After sales & spare parts
For the time being, we provide after sales services and spare part deliveries from our factory in Finland. We are, however, in the process of expanding our global after sales service network; first in Europe, then in USA, Singapore, and China.
Consultancy
Our fireproofed and certified products are strategic specialty products. It is often impossible for the customer to know all of the regulations applicable to fireproof products and also to manage all of the information related to the actual products, their design, and various possibilities.
Expert services
As a specialist service provider in our field, we serve our customers free of charge up to a certain point. We provide a large quantity of information as early as in the offer stage and technical assistance in the installation stage.
If the customer is looking for a more extensive service package, we provide consultation and design services as hourly invoiced services.
Get in Touch with Pocadel
Ready to explore how Pocadel can enhance your fire-rated glazing solutions? Contact us today to learn more about our comprehensive consulting services and innovative products. Our team is eager to assist you in achieving superior safety and design for your marine and offshore projects. Reach out now to schedule a consultation and take the first step towards excellence.
Common Inquiries About Pocadel Products
Find answers to the most frequently asked questions about our fire-resistant solutions, delivery processes, and certifications.
What are the specifications of Pocadel's fire-resistant doors?
Our doors are crafted with high-quality aluminium frames and certified to meet B15 and A60 standards, ensuring optimal safety and durability.
How long does it take to deliver Pocadel products?
Delivery times vary based on the order size and destination, typically ranging from 4 to 8 weeks. We strive to meet your deadlines efficiently.
Are Pocadel's products certified for marine use?
Yes, all our products are certified and comply with international marine safety standards, including MED certification.
Can Pocadel customize fire-resistant structures?
We offer bespoke solutions tailored to your specific needs, ensuring compliance with all necessary safety certifications.
What materials are used in Pocadel's structures?
We use premium aluminium and specialized glass to create robust, fire-resistant structures suitable for marine environments.
How can I verify the certification of a product?
Each product comes with a certification document. You can also contact our support team for verification and additional details.